About the Lender

The Bank of Queensland (branded BOQ) is an Australian retail bank with headquarters in Brisbane. Services include bank accounts, credit cards, home loans, personal loans, savings and investments and insurance. BOQ has also purchased Virgin Money and Investec bank which has given it a large base of both young and professional customers such as doctors, accountants, engineers and lawyers.

General Enquiries :

Lost / Stolen Cards :

24 hours a day, 7 days a week

Telephone Support

Internet Banking Support :

24 hours a day, 7 days a week

24 hours a day, 7 days a week

8:30am - 5:00pm (Mon - Fri)

Eastern Standard Time

Financial Hardship :

Broker Completes ID Process

Client needs to go into branch

Client needs to go into branch

Client needs to Call Bank