About the Lender

ING - the trading name of ING Bank (Australia) Limited - is part of the world's leading bank, and is wholly owned by ING Group. ING operates under the segments of Mortgages, Savings, Everyday Banking, Consumer Lending, Superannuation, Insurance and Commercial Lending.

General Enquiries :

Lost / Stolen Cards :

24 hours a day. 7 days a week

Telephone Support

Internet Banking Support :

24 hours a day. 7 days a week

24 hours a day. 7 days a week

8:40am - 5:00pm   (Mon - Fri)

Eastern Standard Time

Financial Hardship :

Broker Completes ID Process

Client needs to go into branch

Client needs to go into branch

Client needs to Call Bank