About the Lender

Heritage Bank Limited is Australia's largest mutual bank. Its head office is located in Toowoomba, Queensland, and it operates 61 branches throughout South East Queensland. A historical brand of the bank is the Toowoomba Permanent Building Society.

General Enquiries :

Lost / Stolen Cards :

7:30am - 7:00pm  (Mon - Sat)

Eastern Standard Time

Telephone Support

Internet Banking Support :

7:30am - 7:00pm  (Mon - Sat)

Eastern Standard Time

7:30am - 7:00pm  (Mon - Sat)

Eastern Standard Time

9:00am - 5:00pm  (Mon - Fri)

Eastern Standard Time

Financial Hardship :

Broker Completes ID Process

Client needs to go into branch

Client needs to go into branch

Client needs to Call Bank